Make the enquiry
Give the full address and affected rooms. Check whether the contractor accepts the location and can offer an assessment appointment.
The address, the assessment and the agreement.
Give the full address and affected rooms. Check whether the contractor accepts the location and can offer an assessment appointment.
Discuss reachable water, finishes and contents. Confirm equipment access, proposed pickup scope and the assessment charge.
Ask for the work and price to be clear before starting. Identify the person who can approve additions if more affected space is found.
After pickup, ask about damp surfaces and any next-stage checks. A drying or access proposal needs its own explanation and agreed charges.
If another affected room or additional material access is identified, ask how it changes the work, equipment and price. Confirm who can approve that addition before proceeding.
Discuss remaining damp materials and the reason for any next recommendation. Further drying or access should have an understandable scope and charge.